Welcome to our online sweater store website (“the Website”). By accessing or using this Website, you agree to comply with and be bound by the following Terms of Service.

If you do not agree with these terms, please do not use the Website.

1. Definitions

Website
Refers to the online platform operated by our company for the sale of sweaters and related apparel products.

User
Any person who visits, registers, or makes purchases on the Website.

Products
All sweaters and related clothing items offered for sale on the Website.

Order
A purchase request submitted by a user through the Website.

2. Eligibility

Users must be:

• At least 18 years old, or

• The legal age of majority in their jurisdiction.

Minors may use the Website only under parental supervision.

Users agree that all registration information is accurate and truthful.

3. Account Registration

Users may be required to create an account by providing:

• Email address

• Username

• Password

• Shipping address

• Contact information

Users are responsible for maintaining the confidentiality of their account credentials.

The Website is not responsible for losses caused by unauthorized account use.

4. Product Information

We strive to ensure that product information is accurate.

This includes:

• Images

• Colors

• Materials

• Sizes

• Pricing

However, variations may occur due to:

• Screen display differences

• Manual measurement

• Manufacturing variations

5. Pricing

All prices displayed on the Website are subject to change.

We reserve the right to adjust prices at any time.

Confirmed orders will not be affected by later price changes.

If a pricing error occurs due to system issues, we reserve the right to cancel the order.

6. Orders and Contract Formation

Order process:

1. Select product

2. Add to cart

3. Enter shipping information

4. Complete payment

A purchase contract is formed when the user receives an order confirmation email.

We reserve the right to refuse orders due to:

• Stock shortages

• Payment issues

• Fraud suspicion

• System errors

7. Payment Methods

Accepted payment methods may include:

• Credit cards

• Debit cards

• PayPal

• Apple Pay

• Google Pay

• Other third-party payment services

Users must ensure their payment method is valid and authorized.

8. Shipping Policy

We may offer domestic and international shipping.

Delivery times vary depending on location.

Estimated shipping times are not guaranteed.

Delays may occur due to:

• Weather conditions

• Customs inspections

• Logistics issues

• Holidays

9. Returns and Refunds

Customers may request returns within:

14 days of receiving the product

Return conditions:

• Unworn

• Unwashed

• Tags attached

• Original packaging

Non-returnable items may include:

• Worn items

• Damaged by customer

• Final sale products

Refunds will be issued to the original payment method.

Processing time: 3–10 business days

10. Size Disclaimer

Sweater measurements may have 1–3 cm variation.

Customers should refer to the size chart before purchasing.

Return shipping due to sizing issues may be the responsibility of the customer.

11. Intellectual Property

All Website content is protected by intellectual property laws, including:

• Logos

• Product images

• Website design

• Text content

• Trademarks

Unauthorized use is strictly prohibited.

12. User Conduct

Users agree not to:

• Engage in illegal activity

• Distribute malware

• Interfere with the Website

• Submit fraudulent orders

• Attempt to hack the system

Violations may result in account termination.

13. Limitation of Liability

To the fullest extent permitted by law, the Website shall not be liable for:

• Indirect damages

• Loss of profits

• Data loss

• Third-party service failures

Total liability shall not exceed the value of the user's order.

14. Force Majeure

We are not responsible for failure to perform due to events beyond our control, including:

• Natural disasters

• War

• Government actions

• Cyberattacks

• Supply chain disruptions

15. Privacy

We respect user privacy.

We may collect:

• Name

• Address

• Email

• Phone number

• Payment information

This information is used only for:

• Order fulfillment

• Customer service

• Website improvement

We do not sell personal data.

16. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated terms will be posted on the Website.

Continued use of the Website means acceptance of the updated Terms.

17. Termination

We may terminate user accounts if:

• Terms are violated

• Fraud is suspected

• Illegal activity occurs

18. Governing Law

These Terms are governed by the laws of the jurisdiction where the company is registered.

Disputes shall first be resolved through negotiation.

If unresolved, disputes may be submitted to court.